Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services. Your data can be stored through Wix.com's data storage, databases and general applications. Your data is stored by them on secure servers, protected by firewalls.
All the direct payment gateways offered by Wix.com and used by our company adhere to the standards established by PCI-DSS as managed by the PCI Security Standards Council, which is a joint commitment of brands such as Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure management of credit card information by our store and its suppliers.
What information do we collect?
Information relating to Visitors and Users:
We collect two types of information about our Visitors and Users:
The unidentified and non-identifiable information relevant to a Visitor or an unidentified User, which are made available to us or are collected automatically through the use of the Services carried out by the User ("Non-Personal Information"). Such Non-Personal Information does not allow us to identify the Visitor or User from whom they were collected. The Non-personal information we collect mainly consists of technical information for aggregate use, such as browsing activities and network path (click-stream) on the Services, concentration maps (heatmap) and session scrolling, information that does not identify the device, the operating system, the Internet browser, the screen resolution, the language and keyboard settings, the internet service provider, the reference / exit pages, the date / time data, etc. of the Visitor or User.
Personally identifiable information, that is information which identifies an individual or which may involve the identification of an individual through reasonable effort, or which may be of a private or sensitive nature ("Personal Information").
The Personal Information we collect consists mainly of contact data (for example, e-mail address or telephone number), billing data (name, physical billing address, payment method and transaction data), data relating to a browsing or use session (IP address, geo-location and / or unique identification of the device), data relating to linked third party accounts (such as e-mail or username of a linked account of PayPal, Google or Facebook), documents digitalized identification documents communicated (such as an identity card, driving license, passport or official registration documents of a company), correspondences (including those made or downloaded through our Services) and any other Personal Information provided to us by Visitors and / o Users through their access and / or use of the Services.For the avoidance of doubt, any Non-Personal Information connected or linked to Personal Information (for example, aimed at improving the Services offered) is considered and treated by us as Personal Information, as long as such connection exists.
How do we collect this information?
We collect information that the User voluntarily provides us.
For example, we collect the Personal Information that the User provides us when registering on our Site; when accessing our Services through third party services such as Facebook or Google; when making purchases, when sending or uploading such Personal Information when using one of our Services; and / or when you contact us directly, through any communication channel.
We also collect information from third party sources, as described below.
Why do we collect this information?
We collect such Non-Personal Information and Personal Information for the following purposes:
Provide and manage the Services;
Further develop, customize and improve our Services, based on the common or personal preferences, experiences and difficulties of Visitors and Users;
Provide our Users with continuous customer support and technical support;
Contact our Visitors and Users in case of generic or personalized service communications and promotional messages (as described in more detail below);
Facilitate, sponsor and offer special competitions, events and promotions, determine the suitability of participants, monitor performance, contact winners and award prizes and benefits;
Generate aggregate statistical data and other aggregated and / or inferred Non-Personal Information, which can be used by us or by our commercial partners to provide and improve our respective services;
Strengthen our data protection and fraud prevention capabilities;
Comply to all applicable laws and regulations.
We may contact you to inform you about your account, to resolve problems related to your account, to resolve a dispute, to collect commissions or sums due, to probe your opinions through surveys or questionnaires, to send updates on our company, or as otherwise necessary we may contact you to enforce our User Agreement, applicable national laws and any agreements that we may have with you. To this end, we may contact you via email, telephone, sms, WahtsApp and regular mail.
Our Services are not allowed to minors under 18 years of age. We do not ask any Personal Information through our Services to minors under the age of 18. We do not knowingly collect Personal Information from anyone under the age of 18. Parents and guardians are required to monitor their children's activities at all times.
Where do we store user information?
The personal information of visitors and users of Bottegiani.com may be stored in information centers located in the United States, Ireland, South Korea, Taiwan and Israel. We may use other jurisdictions as necessary for the correct delivery of our Services and / or as required by law (as further explained below).
EU - United States Privacy Shield and Switzerland - United States Privacy Shield on Disclosure
Bottegiani.com is hosted on the Wix.com platform that participates and has certified that it adheres to the EU - United States Privacy Shield legislation and to the Switzerland - United States Privacy Shield legislation. Wix.com undertakes to subject all Personal Information received respectively from the member countries of the European Union (EU) and from Switzerland to the Principles applicable to the law, pursuant to the Privacy Shield. To learn more about the Privacy Shield legislation, see the US Department of Commerce Privacy Shield List.
Contact the user:
Newsletter or Mailing List
By registering with the mailing list or the newsletter, the user's email address is automatically inserted in a list of contacts to which emails containing information of a commercial and promotional nature can also be sent.
The address could also be added after registering with Bottegiani.com or after making a purchase.
Users who provided their phone number could be contacted for commercial purposes (e.g. problems with an order) or to satisfy a support request. (Attention, no member of the Bottegiani.com staff is authorized to contact the User by telephone for promotional reasons.)
By filling in the contact form with their Data, the User consents to their use to respond to requests for information, quotes or any other kind indicated by the form header.
Wix Chat widget (wix.com Ltd.)
Sharing personal information with third parties
Social Media and Frame Pages functionality
Our services include certain Social Media features and graphic elements (widgets), individual access features, such as the "Connect to Facebook" or "Register to Google" functions, the "Like Facebook" button, the "Share" button or other interactive mini-programs ("Facebook Functionality"). These Social Media Features can collect information such as the User's IP address or the page you are visiting on our Site and can set a cookie to allow correct operation . User interactions with these third-party Social Media Features are governed by their information.
User database management:
This type of service allows the Owner to build user profiles starting from an email address, the name or any other information that the User has provided to the Owner, as well as to track User activities through statistical functions. This data could also be crossed with publicly available User information (such as profiles on social networks), and used to build private profiles that the Owner can use to improve Bottegiani.com. Some of these services may also allow the programmed sending of messages to the User, such as emails based on specific actions carried out on Bottegiani.com.
Hubspot CRM (Hubspot.Inc)
The payment management services allow you to process payments by credit cards or other instruments. The data used for payment are directly acquired by the chosen payment service manager, without being processed in any way by Bottegiani. Some of these services may also provide for the scheduled sending of messages to the User such as emails containing invoices or notifications regarding payment.
Not continuous geolocation:
This Website may collect, use and share Data relating to the geographical position of the User, in order to provide services based on the location itself.
Most browsers and devices provide tools by default to deny geographic tracking. If the User has expressly authorized this possibility, this Website may receive information on its actual geographical position.
The geographical location of the User occurs in a non-continuous manner, upon specific User request or when the User does not indicate in the appropriate field the place where he is located and allows the application to automatically detect the position.
Direct Email Marketing (DEM) (this Website)
This Website uses User Data to send commercial proposals relating to services and products provided by third parties or unrelated to the product or service provided by this Website.
Personal Data collected: email;
Direct Marketing via WhatsApp Business
Data collected: mobile device number whatsApp
Facebook Audience Network (Facebook, Inc.)
Facebook Audience Network is an advertising service provided by Facebook, Inc. For an understanding of Facebook's use of data, please consult Facebook's data legislation.
Facebook Authentication (Facebook, Inc.)
Facebook Authentication is a registration and authentication service provided by Facebook, Inc. and connected to the Facebook social network.
Direct registration (Bottegiani.com)
The User registers by filling in the registration form and providing their Personal Data directly to Bottegiani.com.
Personal Data collected: surname; e-mail; address; first name; telephone number; password.
Log In with PayPal (Paypal)
Log In with PayPal is a registration and authentication service provided by PayPal Inc. and connected to the PayPal network.
Stripe OAuth (Stripe Inc)
Stripe OAuth is a registration and authentication service provided by Stripe, Inc. and connected to the Stripe network.
Instagram Authentication (Instagram Inc.)
Instagram Authentication is a registration and authentication service provided by Instagram, Inc. and connected to the Instagram social network.
Google OAuth (Google Inc.)
Google OAuth is a registration and authentication service provided by Google Inc. and connected to the Google network.
Remarketing and behavioral targeting
Facebook Remarketing (Facebook Inc.)
Facebook Remarketing is a Remarketing and Behavioral Targeting service provided by Facebook, Inc. that connects the activity of Bottegiani.com with the Facebook advertising network.
Remarketing with Google Analytics (Google Inc)
Remarketing with Google Analytics is a remarketing and behavioral targeting service provided by Google LLC or by Google Ireland Limited, depending on the position in which Bottegiani.com is used, which connects the tracking activity carried out by Google Analytics and its Cookies with the Google Ads advertising network and the Doubleclick Cookie.
Google Ads remarketing (Google Inc)
Remarketing Google Ads is a remarketing and behavioral targeting service provided by Google LLC or by Google Ireland Limited, depending on the position in which Velasca is used, which connects the activity of Bottegiani.com with the Google Ads advertising network and the Cookie DoubleClick.
Users can choose not to use Google cookies for ad personalization by visiting the Google Ad Settings.Personal Data collected: Cookies; Usage data.
Facebook Custom Audience (Facebook Inc.)
Facebook Custom Audience is a Remarketing and Behavioral Targeting service provided by Facebook, Inc. that connects the activity of Bottegiani.com with the Facebook advertising network.
Platform and hosting services
These services are intended to host and operate key components of this website, making it possible to provide this website from a single platform. These platforms provide the Owner with a wide range of tools such as, for example, analytical tools, for managing user registration, for managing comments and the database, for e-commerce, for processing payments etc. The use of these tools involves the collection and processing of Personal Data. Some of these services work through servers located geographically in different places, making it difficult to determine the exact place where Personal Data is stored.
Wix (Wix.com, Ltd.)
Wix is a platform provided by Wix.com, Ltd. that allows the Owner to develop, operate and host this Website. Wix is an extremely versatile and customizable tool that allows you to host various types of websites ranging from simple blogs to to complex e-commerce platforms.
Google Analytics is a web analysis service provided by Google Inc. ("Google"). Google uses the Personal Data collected for the purpose of tracking and examining the use of Bottegiani.com, compiling reports and sharing them with other services developed by Google.
Google could use Personal Data to contextualize and personalize the advertisements of its advertising network.
Personal Data collected: Cookies; Usage data.
Facebook pixel conversion tracking (Facebook Inc)
Facebook Ads conversion tracking (Facebook pixel) is a statistics service provided by Facebook, Inc. that connects data from the Facebook ad network with the actions performed within Bottegiani.com. The Facebook pixel monitors the conversions that can be attributed to Facebook, Instagram and Audience Network adverts.
Hubspot Analytics (Hubspot Inc)
HubSpot Analytics is a statistics service provided by HubSpot, Inc.
Personal Data collected: Cookies; Usage data.
Views of external platforms content
Instagram widget (Instagram Inc)
Instagram is an image viewing service managed by Instagram, Inc. that allows Bottegiani.com to integrate such content within its pages.
Personal Data collected: Cookies; Usage data.
YouTube Widget (Google Inc)
YouTube is a video content viewing service managed by Google Inc. that allows Bottegiani.com to integrate such content within its pages.
Personal Data collected: Cookies; Usage data.
Sale of goods and services online
The Personal Data collected is used for the provision of services to the User or for the sale of products, including payment and any delivery. The Personal Data collected to complete the payment may be those relating to the credit card, the current account used for the transfer or other payment instruments provided. The payment data collected by this website depend on the payment system used.
Users can exercise certain rights with reference to the data processed by the owner.
In particular, the User has the right to:
Revoke consent at any time.
The User can withdraw consent to the processing of their Personal Data previously expressed.
Oppose the processing of his own data.
The User can object to the processing of their Data when it takes place on a legal basis other than consent. Further details on the right to object are indicated in the section below.
Access his own data.
The User has the right to obtain information on the Data processed by the Owner, on certain aspects of the processing and to receive a copy of the Data processed.
Check and request correction.
The User can verify the correctness of his Data and request its updating or correction.
Obtain the limitation of the treatment.
When certain conditions are met, the User can request the limitation of the processing of their Data. In this case the Data Controller will not process the Data for any other purpose other than their conservation.
Obtain the cancellation or removal of his own Personal Data.
When certain conditions are met, the User can request the cancellation of their Data by the Owner.
Receive his own data or have it transferred to another holder.
The User has the right to receive their Data in a structured format, commonly used and readable by an automatic device and, where technically feasible, to obtain its transfer without obstacles to another holder. This provision is applicable when the Data are processed with automated tools and the treatment is based on the User's consent, on a contract of which the User is a party or on contractual measures connected to it.
Submit a complaint.
The User can lodge a complaint with the competent personal data protection supervisory authority or take legal action.
Details on the right to object
When Personal Data are processed in the public interest, in the exercise of public powers with which the Data Controller is invested or to pursue a legitimate interest of the Data Controller, Users have the right to oppose the processing for reasons related to their particular situation.
Users are reminded that, if their data were processed for direct marketing purposes, they can oppose the processing without giving any reasons. To find out if the Data Controller processes data for direct marketing purposes, Users can refer to the respective sections of this document.
How to exercise your rights
To exercise the User's rights, Users can send a written request via email to or alternatively send a letter to: Crazy for Cashmere srls via M. Pagano, 65 20145 Milan. Requests are filed free of charge and processed by the Data Controller as soon as possible, in any case within a month.
Learn more about the treatment
Defense in court
The User's Personal Data may be used by the Owner in court or in the preparatory stages for its possible establishment for the defense against abuse in the use of Bottegiani.com or related Services by the User.
The User declares to be aware that the Data Controller may be obliged to disclose the Data by order of the public authorities.
System log and maintenance
For needs related to operation and maintenance, Bottegiani.com and any third party services it uses may collect system logs, i.e. files that record the interactions and which may also contain Personal Data, such as the User IP address.
Information not contained in this policy
Further information in relation to the processing of Personal Data may be requested at any time to the Data Controller using the contact details.
If the changes concern treatments whose legal basis is consent, the Data Controller will collect the User's consent again, if necessary.
Data owner, as owner of the Bottegiani.com domain:
Crazy for Cashmere s.r.l.
Registered office: Via Napo Torriani, 10 20124 Milan Italy
Milan Chamber of Commerce
The individual who uses this website which, unless otherwise specified, coincides with the interested party.
The natural person to whom the Personal Data refers.
Data Processor (or Responsible)
Data Controller (or Owner)
The natural or legal person, public authority, service or other body which, individually or together with others, determines the purposes and means of the processing of personal data and the tools adopted, including the security measures relating to the operation and use of this Website. The Data Controller, unless otherwise specified, is the owner of this Website.
Bottegiani.com (This website)
The hardware or software tool through which Users' Personal Data is collected and processed.
The service provided by this website as defined in the relative terms (if any) on this site / application.
European Union (or EU)
Unless otherwise specified, any reference to the European Union contained in this document is intended to be extended to all current member states of the European Union and the European Economic Area.
Small portion of data stored within the User's device.
This privacy statement has been prepared on the basis of multiple legislative systems, including articles 13 and 14 of Regulation (EU) 2016/679.
Unless otherwise specified, this privacy statement only concerns this Website.
Last modified February 25, 2020